Privacy Policy

Effective Date: 26-FEB-2026

Klimom values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, products, and services.

By accessing or using Klimom’s website or placing an order, you agree to the practices described in this policy.

1. Information We Collect

We collect information to provide and improve our services.

Personal Information

When you place an order or subscribe to our services, we may collect:

  • Full name
  • Phone number
  • Email address
  • Delivery address
  • Payment-related details (processed securely via third-party payment gateways)

Order & Subscription Information

  • Products ordered
  • Delivery schedules
  • Subscription preferences
  • Order history

Technical Information

  • IP address
  • Browser type
  • Device information
  • Website usage data (via cookies and analytics tools)

2. How We Use Your Information

Your information is used strictly for business and service-related purposes, including:

  • Processing and fulfilling orders
  • Managing milk subscriptions and delivery schedules
  • Sending order confirmations, delivery updates, and service notifications
  • Customer support and issue resolution
  • Improving website functionality and customer experience
  • Compliance with legal and regulatory requirements

We do not sell or rent your personal data to third parties.

3. Payment Information

All online payments are processed through secure third-party payment gateways.
Klimom does not store your card, UPI, or banking details on its servers.

4. Data Sharing & Disclosure

We may share limited information only with:

  • Delivery partners (for order fulfillment)
  • Payment gateways (for transaction processing)
  • Legal authorities, if required by law

All third parties are required to handle your data responsibly and securely.

5. Data Security

We take reasonable technical and organizational measures to protect your data, including:

  • Secure servers
  • Restricted data access
  • Encrypted communication where applicable

However, no online system is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

6. Cookies & Tracking Technologies

Klimom may use cookies to:

  • Improve website performance
  • Understand user behavior
  • Enhance browsing experience

You may disable cookies through your browser settings, though some website features may not function properly.

7. Your Rights

You have the right to:

  • Access your personal information
  • Request correction of inaccurate data
  • Request deletion of your data (subject to legal and operational requirements)

Requests can be made by contacting us using the details below.

8. Data Retention

We retain your personal information only as long as necessary to:

  • Fulfill orders and subscriptions
  • Meet legal, tax, and regulatory obligations

9. Children’s Privacy

Klimom services are not intended for individuals under the age of 18.
We do not knowingly collect personal data from minors.

10. Policy Updates

Klimom may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated effective date.

11. Contact Information

If you have questions or concerns about this Privacy Policy or how your data is handled, please contact us:

Email: marketing.klimom@gmail.com
Phone: +91 9440028864

Please include:

  • Your name
  • Order number (if applicable)
  • Description of your concern